Are Pavitre Indian sweets and mithai 100% vegetarian and eggless?

Yes, all Indian sweets (mithai) and savory snacks from Pavitre are 100% pure vegetarian, eggless, and handcrafted in fresh batches without artificial preservatives.

Does Pavitre deliver Indian sweets and mithai across Australia?

Yes, Pavitre delivers handcrafted Indian sweets, mithai, snacks, and festive hampers across Melbourne, Victoria, and nationwide to Sydney, Brisbane, Perth, Adelaide, and all states in Australia with express shipping options.

Is local pickup available for Indian sweets in Tarneit?

Yes, local pickup is available for customers in Tarneit VIC 3029 and surrounding Melbourne western suburbs.

How long does delivery take for Pavitre orders?

Orders are processed within 1–2 business days. Metro deliveries in Melbourne and major capital cities typically arrive in 1–4 business days, while regional Australia takes 3–8 business days.

Does Pavitre offer festive gift hampers for Diwali and Raksha Bandhan?

Yes, Pavitre specializes in handcrafted festive gift hampers, sweets, and savories for Diwali, Raksha Bandhan, Holi, and special occasions, with options for custom gift messages and nationwide delivery.

Terms of service

Welcome to Pavitre. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of Indian sweets (mithai), snacks, and festive gifts from our online store. By accessing our website or placing an order, you agree to these Terms.

1. About us

Pavitre is an Australian e-commerce business based in Tarneit VIC, Australia. For questions about these Terms, contact us at pavitreau@gmail.com.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. By ordering, you confirm that the information you provide is accurate and complete.

3. Products and availability

Product images and descriptions are for illustration.While we donot use any AI images to generate product photos and all product photos are taken of the product made by Pavitre, Natural variations in colour, texture, or size may occur, especially with handmade sweets (mithai), snacks and festive items.
Availability may change due to seasonal demand, festivals, or supply. We may limit quantities or cancel orders if stock is unavailable.
If an item becomes unavailable after you order, we will contact you with options such as a substitute, partial fulfilment, or a refund.

4. Pricing and payment

All prices are shown in Australian dollars (AUD) and include for any GST where applicable, unless stated otherwise.
We reserve the right to correct pricing errors and update prices at any time before order confirmation.
Payment is taken at checkout via the payment methods offered on our store (for example Shopify Payments and other enabled gateways).
Orders are accepted only once payment is successfully authorised.

5. Orders

Placing an order is an offer to buy. We may accept or decline an order at our discretion (for example due to stock, suspected fraud, or delivery limitations). A contract is formed when we send an order confirmation email.

Please check your delivery address, contact details, and order contents carefully before completing checkout. Changes after confirmation may not always be possible, especially for same-day or festive peak orders.

6. Shipping and delivery

Delivery terms are set out in our Shipping Policy . Risk in the goods passes to you on delivery to the address you provide (or collection, if applicable).

7. Refunds and returns

Our refund and return practices are described in our Refund Policy. Nothing in these Terms excludes rights you may have under the Australian Consumer Law.

8. Gift messages and personalisation

If you add a gift message or special instruction, you are responsible for ensuring the content is appropriate and accurate. We may refuse to print or include content that is offensive, unlawful, or impractical to fulfil.

9. Intellectual property

All content on this website — including branding, logos, product photography, text, and design — is owned by or licensed to Pavitre and is protected by applicable intellectual property laws. You may not copy, reproduce, or commercially exploit our content without prior written permission.

10. Acceptable use

You agree not to:

Use the website for unlawful, fraudulent, or harmful purposes
Interfere with the security or operation of the site
Attempt to gain unauthorised access to systems, accounts, or data
Scrape, harvest, or misuse site content or customer information

11. Disclaimer

We take care to present our products accurately. To the fullest extent permitted by law, we do not guarantee that the website will be uninterrupted, error-free, or free from viruses. Product information may change without notice.

Our sweets and snacks may contain allergens such as nuts, dairy, gluten, or sesame. Please review product details carefully and contact us if you have specific dietary concerns before ordering.

12. Limitation of liability

To the maximum extent permitted by law, Pavitre is not liable for indirect, incidental, or consequential loss arising from your use of the website or purchase of products. Our total liability for any claim relating to an order is limited to the amount you paid for that order, except where Australian Consumer Law requires otherwise.

13. Privacy

How we collect and handle personal information is explained in our Privacy Policy.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will be revised when changes are made. Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

15. Governing law

These Terms are governed by the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria, subject to any rights you have under Australian Consumer Law.

16. Contact us

For questions use our Contact Us page to reach out to us.